Walgreens Reviews

I went to have my Canadian passport photo taken at Wellgreens Tumwater. The counter lady said yes they could do it. When I came back after 20minutes to pick up my photos, the lady charged me the full price of $18.00 and gave me a sheet of uncut photos telling me to find someone who could cut them because they didn't have the right sized cutter for Canadian passport photo. I went home and researched on Canadian government website to find out Passport applicants are not allowed to cut photos by themselves, it must be done by professional photo studios. The Wellgreens photo service staff obviously had no knowledge of passport photo standards and no good understanding on how important it was to deliver a completed work to customers let alone quality work . She didn't charge me half price but didn't hesitate to deliver a half done work. I was very disappointed. I went to Staples today to have my photos retaken and walked away with two correctly cut and stamped Canadian passport photos, happy ending thanks to the professional staff at the Staples photo service counter. Yuan Yuan

Walgreens has in the past not filled my prescriptions. I was so happy when my insurance at work had a contract with CVS and I changed. Well, then I left my place of employment and went back to my previous employer, which had a contract with Walgreens. I felt that maybe they changed. No, they did not! They have a pattern of zero accountability. My medicine was sent to another location. I went to their other location to pick my medication. I specifically told Walgreens that the location that is closest is Hialeah location. They said they would put it in their system. I believed them. Turns out that per Walgreens told me that I said to change the Hialeah location which is closer to my residence to a Walgreens that was further from my residence. I told them I did not give them authorization at all to change my location where I pick up my medication. Then just now, they tell me my physician which only has the Hialeah location in their system, called the prescription in another Walgreens which is the same one which they claim I transfer my medicines to. I said no my physician calls me now because my doctor is well aware of what hurdles Walgreens forces me to jump. And he is not happy with their zero accountability policy! Don’t fill your prescriptions @ Walgreens!

Put in prescriptions two weeks early and they still don't deliver when needed. Always out of stock. Woodbury,Mn

Walgreens pharmacy staff appear to think that you have nothing better to do with your time than stand in line and wait for them. Twice now I have left the store in exasperation without my prescriptions because I’d been waiting so long. Surely, the service can be better that what it currently is, is it really so difficult to put someone else on the counter when there are a few people waiting?

Walgreens has gone to a no refund policy on gift cards and I know why. I have been a loyal Walgreens customer for 40 years. I buy gift cards for my grandkids. In the last month, I purchased 2 $25 Roblox gift cards that did not work when refeemed. I noticed that the clerks are now reminding customers that there are no refunds on gift cards. I did not think much of it since I purchase them all the time. Now the kids are disappointed when they do not work and I am out the money. Obviously there are issues with the cards. Someone from Walgreens should check out the problem. Meanwhile, I will no longer spend the $500 per year buying gift cards from them!!

I went to Walgreens on 1111 north 9th Stroudsburg Pennsylvania. I was assisted by Mariey Rosario and Krystal. They did a fabulous job helping me, they were friendly and knowledgeable. Outstanding employees who deserve 5 stars! I am looking forward to go back to that store. Nicole Jackson

Every time each month or every 90 days they cannot find my prescription in their system and refuse to give me my refills that are pending. If it is due on the 15th and they refuse to fill it until doctor or I complain so much I am losing Days on the prescription that I take for the last 49 years. They never fill it on the real due date. Walgreens is causing much stress to all the people not just me.

Not even a 1/5. I would have rated 0 if I could have. I ordered online a custom print for my business card on June 15th and they said that the estimated delivery will be the 19th. The 19th passed with no update on the order. I called the store and they kept transferring me to other people and nobody knew anything. I called customer service and they stated that since the 16th FedEx printed a label but the order never was received. It shouldn’t take so long to print something off and if they had an issue they should have called instead of going around the corner. Shame on Walgreen. There live chat people were the worst smh. The first live chat person was so nice. I would have given him a 5/5. The second one asked me one thing and I answered then she ended the chat. That was disrespectful. The third one had an attitude the whole time. I had my order resubmitted but to go through all of this is crazy. Never again. If it doesn’t come by the 27th we are going to have a problem.

Walgreens pharmacy is the worst pharmacy in all of Illinois!! They were short on my medication so they gave me part of my pills and said the rest would be here in three weeks so I called they had NOT ordered my medicine. The pharmacist told me it’s too expensive and they don’t keep it around, but they should’ve ordered it I said, but he wouldn’t answer that question so now I have to go somewhere else to get my medicine the rest of it because Walgreens couldn’t do their job right again. Walgreens is horrible people don’t go to Walgreens don’t go to Walgreens.

Low quality of customer service. Empty shelves. Long lines for prescriptions. Btw Plastic containers for meds should be banned everywhere. Walgreens uses huge containers just for a few small pills 💊 that must stop ✋